Privacy Policy

Effective Date: 03/04/2025

DigiAI Wallet ("we", "our", or "us") values your trust and is committed to protecting your privacy and securing your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile or web applications.

1. Information We Collect

We may collect various types of personal and usage data:

  • Personal Information: This may include your name, email address, phone number, location data, identification documents (if required), and payment information (such as credit card or cryptocurrency addresses).
  • Usage Data: This includes IP address, browser type, device type, operating system, access times, and interactions within the App.
  • Financial Information: This includes your account balances, transaction history, wallet addresses (e.g., crypto or fiat), and any transaction metadata.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain the DigiAI Wallet services.
  • To verify your identity and prevent fraud.
  • To comply with legal obligations (e.g., AML, KYC).
  • To improve our services and enhance your user experience.
  • To communicate important updates, alerts, account notifications, and promotional materials (if you opt-in).

3. Security of Your Information

We take security seriously and have implemented measures to protect your data:

  • Encryption: All data is encrypted using AES-256 encryption when stored, and TLS 1.3 for data in transit.
  • Multi-Factor Authentication (MFA): We strongly recommend using MFA to access your account.
  • Biometric Authentication: Supported for login on devices that offer this feature.
  • Access Control: User data is stored in secure, access-controlled environments, and we regularly conduct penetration tests and security audits.

However, while we strive to protect your data, no system can guarantee 100% security, and you acknowledge that the transmission of data over the internet involves some inherent risk.

4. Data Sharing

  • We do not sell or rent your personal information to third parties.
  • We may share your information with trusted third-party service providers who assist us in operating the App or providing services on our behalf. These third parties are bound by strict confidentiality agreements.
  • We may also disclose your information when required by law or to comply with legal requests from public authorities.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will either be anonymized or securely deleted.

6. User Rights

You have the following rights regarding your personal data:

  • Access: You can request to access the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal data, subject to any legal requirements.
  • Object to Processing: You may object to certain processing of your data.
  • Data Portability: You can request your data in a portable format.
  • Withdraw Consent: You can withdraw your consent for data processing at any time, subject to legal obligations.

To exercise any of these rights, please contact us at contact@digiaiwallet.com.

7. Cookies and Tracking

Our website and App use cookies to enhance functionality and improve user experience. Cookies are small files stored on your device that help us personalize your experience and analyze how our services are used. You can control or disable cookies through your browser settings, but please note that some features of the App may not function properly if cookies are disabled.

8. International Data Transfers

Your personal data may be transferred and stored outside of your country of residence. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@digiaiwallet.com.

By using our App or services, you agree to the terms outlined in this Privacy Policy.